So, I'm back on the insurance issue again. Days after telling the agent I wanted to get insurance, they finally got back to me telling me they can't help me because I don't know the age of the roof and other systems! I gave them a second chance after having bad experience with them once before, but they've totally screwed me. I've contacted Nationwide now, and at the very least they'll be able to hook me with the FAIR plan.
The agent I spoke to seems to be confident that I'll be able to get a nationwide plan though, which means less money out of my pocket. I just wish the agent had said something sooner. I'm pretty sure that I even said something about the other insurers to State Farm, but oh well, screw them!
Update: After looking back, it took the State Farm agent 4 working days to even get back to me when I first requested we write the policy. I know for a fact that the age of the house was discussed, but also pretty sure that it was stated up front that I had no idea how old the major systems in the house are.
Needless to say, I wrote a scathing review of the agent on their google places page; quoted below:
I was severely disappointed with the service I got from this agent. I am purchasing a new house and this was the only insurer that I contacted that knew the age of the house and gave me a quote knowing I didn't have any information on the age of the systems within it. After agreeing to the quote I was told (after hearing nothing for 4 days) that they needed to know the age of the internal systems, and without that information they wouldn't be able to write me a policy. It blows me away that they knowingly wrote me a quote for insurance that they knew they wouldn't be able to write.
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